Processing times

As of August 24, 2010

Your passport will be sent to you by mail. If you wish to pick up your passport at a Passport Canada office instead of having it mailed to you, you must submit your completed passport application in person at a Passport Canada office.* In addition to the regular passport fee, the following fees will apply.

For urgent and express pick-up, you may be required to provide proof of travel. Passport Canada will take appropriate action on a case-by-case basis.

Our processing times are updated on a regular basis. Check this page for updates. Processing times may change depending on the volume of applications received and are not guaranteed. Complexity of routine verifications and security checks may lead to longer processing times.

* Please note the following restrictions:

• Urgent service is not available at the following locations: Receiving Agents at participating Canada Post outlets and Service Canada Centres; the Pointe-Claire Passport Canada office; the Whitby Passport Canada office; the Brampton Passport Canada office; the Calgary South Passport Canada office; the Kelowna Passport Canada office and the Richmond Passport Canada office.
• Express service is not available at the following locations: Receiving Agents at participating Canada Post outlets and Service Canada Centres; and the Pointe-Claire Passport Canada office. You may apply for express service at the Passport Canada offices in Whitby, Brampton, Calgary South and Richmond, but you will be required to pick up your passport at another location to be confirmed when you submit your application.