News release – Free passport replacement for Southern Albertans affected by flooding

Calgary, July 10, 2013 — Canadian passport holders in Alberta will be provided with a replacement for lost or damaged passports at no cost as a result of the recent massive floods, Citizenship, Immigration and Multiculturalism Minister Jason Kenney announced today.

“Southern Albertans have experienced great loss and damage to their personal property as a result of the floods, and the Government of Canada is providing its full support in recovery efforts,” said Minister Kenney. “This is another measure the federal government is implementing to help ease the burden of those affected by the flooding.”

Special procedures have been put in place to assist passport holders in Southern Alberta who need to replace lost or damaged passports because of the floods. The special measures will be in place until September 19, 2013.

In order to be eligible, passport holders will need to demonstrate that they have been affected by the flooding. The special measures apply only to passport applications received on or after July 10, 2013, and for passport holders who can provide proof of residence in one of the affected areas (see link below for information on applicable postal codes). The replacement passport will be valid for the same duration as that of the original.

Affected passport holders must re-apply for a passport either in person at one of the 34 passport offices or by mail. Applications for a free replacement are also accepted at the following Service Canada Centres only: Calgary East, Calgary North, Calgary South, Medicine Hat, Red Deer, Canmore, Brooks and Lethbridge.

Affected passport holders who do not plan to travel in the immediate future are asked to mail their applications or wait to apply in person until the high volume we are currently experiencing subsides.

Further information on eligibility and applications is available on the website.

This special measure complements Minister Kenney’s recent announcement that status is automatically being extended or restored and fees are being waived for temporary and permanent residents affected by the floods in Southern Alberta.

For further information, please contact:

Alexis Pavlich
Minister’s Office
Citizenship and Immigration Canada
613-954-1064
Media inquiries:
819-934-3837
Public inquiries:
1-800-567-6868

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