Notice – Passport Canada contingencies during a postal service interruption

June 15, 2011, Gatineau, Quebec - Canada Post has suspended its operations across the country.

To help Canadians obtain passports according to their travel needs and to minimize the risk to applicants, Passport Canada recommends that Canadians follow these measures outlined below to submit a passport application.

We remain committed to delivering passport services to Canadians throughout this postal service interruption and are working with a Canadian courier service to have passports and supporting application documentation returned to clients in a secure and timely manner.

For urgent travel & for travel within the next 6 weeks:

Apply in person at one of the 34 Passport Canada offices across the country.

The following pick-up options are recommended for those with urgent travel needs:

  • Urgent pick up (processed in 24 hours) for an additional fee of $70*
    *Proof of travel is required for Urgent service
  • Express pick up (processed in 2 to 9 business days) for an additional fee of $30
  • Regular pick up (processed in 10 or more business days) for an additional fee of $10

For non-urgent travel (if you do not plan to travel within the next 6 weeks):

Wait to submit your application.


Submit your application in person at a Passport Canada office or Service Canada location that accepts passport applications.


Send in your completed application with supporting documentation via courier to:

Passport Canada
22 de Varennes Street
Gatineau, QC J8T 8R1

For more information, consult our Frequently Asked Questions or contact Passport Canada.

For information about other Government of Canada services affected by the Canadian postal disruption, visit the Service Canada website.

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